Refund Policy

Refund Policy

This Refund Policy outlines the terms and conditions related to refunds for services rendered by Synergy Eye Care.

Refund Eligibility

Medical Services:
Refunds are generally not applicable for medical services already rendered, as these services involve professional consultation, examinations, and treatments. Advance Payments:
In cases where you have made advance payments for a service that is subsequently canceled, postponed, or no longer required, we may consider providing a refund. Please contact our billing department for further assistance.

Refund Request Procedure

Contact Us:
To initiate a refund request, please contact our billing department at [] or call [+91-6262-999-333]. Provide relevant details, such as your name, patient ID, and a brief explanation of the refund request.

Supporting documentation, such as proof of payment and any relevant communication, may be required to process your refund request efficiently.

Review Process:
Each refund request is thoroughly reviewed by our billing department. We aim to process refunds in a timely manner, but the duration may vary based on the nature of the request.

Non-Refundable Items

Medical Services:
Payments made for medical services, including consultations, examinations, surgeries, and treatments, are generally non-refundable.

Non-Refundable Deposits:
Certain services may require non-refundable deposits to secure appointments or bookings. These deposits are not eligible for refund.

Exceptional Circumstances

Cancellation of Services:
If Synergy Eye Care cancels a service for any reason, you will be entitled to a full refund of any payments made for that specific service.

Technical Errors:
In the event of a technical error resulting in overpayment, we will promptly refund the excess amount.

Contact Information

If you have any questions or concerns regarding our Refund Policy, please contact our billing department:

Billing Department
Synergy Eye Care
Address: A-10, South Extension 2, New Delhi - 110049
Call: +91-6262-999-333

Policy Updates

We reserve the right to update and modify this Refund Policy as needed. Any changes to the policy will be reflected on this web page. Please review this page periodically for the latest information.

Thank you for choosing Synergy Eye Care for your eye care needs. If you have any inquiries or require further clarification regarding our refund policy, our dedicated billing team is here to assist you.